Benefits - overpayments - A to Z
We may have to work out the amount of your benefit again because of a change or because we have made a mistake. If your benefit entitlement reduces and we have already paid you a higher amount, there will be an overpayment. The most common reasons are the time it takes between a change happening, you telling us and us dealing with it.
Even if you tell us straightaway and we deal with it quickly, it is often impossible to avoid some overpayments.
AvailabilityBenefits Team office hours - Monday, Tuesday and Thursday: 09.00-16.30, Wednesday: 10.00-16.30, Friday: 09.00-15.30
Telephone: 01620 827 730PO Box 13261, Haddington, EH41 3YG