East Lothian Council

Benefits - overpayments - A to Z

Service Outline

We may have to work out the amount of your benefit again because of a change or because we have made a mistake. If your benefit entitlement reduces and we have already paid you a higher amount, there will be an overpayment. The most common reasons are the time it takes between a change happening, you telling us and us dealing with it.

Even if you tell us straightaway and we deal with it quickly, it is often impossible to avoid some overpayments.


Benefits Team office hours - Monday, Tuesday and Thursday: 09.00-16.30, Wednesday: 10.00-16.30, Friday: 09.00-15.30

Benefits Team

Telephone: 01620 827 730

PO Box 13261, Haddington, EH41 3YG

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East Lothian Council, John Muir House Brewery Park Haddington East Lothian EH41 3HA.