HOMESEEKER PROJECT

Organisation Aims and Activities

1. Type of organisation

Pilot project run by ELC CHPM - Service Development Team

2. Client Group

General public

3. Secondary advice?

Yes

4. Aims

To provide better information about Housing Options, as part of the strategy to reduce homeless presentations. To give detailed information about available accommodation in any housing sector available locally, to anyone who requests it.

5. Activities

Centred on the East area offices of Haddington, Dunbar and North Berwick, Homeseeker aims to provide Personal Housing Plan type interviews to anyone approaching the Council with a housing options query. All customers asking for a Council Housing application form are automatically offered an interview

6. Information and Advice services

Please see document Information and Advice Services in documents box at RHS of this page

Contacts and delivery methods

7. Contact details

SDST Team, Penston House, Macmerry - 01620 827816
Fax:  01620 826600                             e-mail: mlloyd@eastlothian.gov.uk

8. Service delivery methods

Telephone Advice: No
Appointments: Yes - please contact Haddington reception 01620 826600 - and  see 9 below
Outreach: Involved in project to provide PHP advice at Herdmanflat Hospital, Haddington
Home Visits: In exceptional circumstances
Out of Hours: No
Via e-mail: No

9. Opening Hours

Surgeries in Haddington, North Berwick or Dunbar Wednesday 0930-1230

Staffing, Funding and Training

10. Staffing

2 part time (alongside other duties)

11. Funding

Local Authority & Scottish Executive

12. Quality Assurance

HomePoint accreditation to be sought

Referrals

13. Formal referral policy - receiving?

No but see 16

14. Formal referral policy - making?

No but see 16

15. Informal reciprocal referral arrangements?

No but see 16

16. Referral procedure

All bookings for the surgery are made through Haddington CHPM reception on 01620 826600.

17. Requirements

There are no restrictions on who can apply. We ask that the customer fills out a Homeseeker form before their interview, to allow more time during the interview to discuss their circumstances