EAST LOTHIAN TENANTS AND RESIDENTS PANEL

Organisation Aims and Activities

1. Type of organisation

Grant maintained voluntary organisation

2. Client Group

East Lothian Tenants and Residents

3. Secondary advice?

Yes

4. Aims

To promote Tenant Participation throughout East Lothian

5. Activities

Negotiation on behalf of tenants with ELC and other organisations

6. Information and Advice services

Advice on housing and tenancy issues (see table opposite)

Contacts and delivery methods

7. Contact details

Office is at 3, High Street, Haddington EH41 3ES Tel: 01620 823986
e-mail: tenantspanel@hotmail.com

8. Service delivery methods

Telephone Advice: Yes
Appointments: No
Outreach: Yes
Home Visits: No
Out of Hours: Yes
Via e-mail: Yes

9. Opening Hours

0900-1700 Monday-Friday

Staffing, Funding and Training

10. Staffing

I Admin, I Development Worker. Tenant volunteers

11. Funding

Through ELC

12. Quality Assurance

Referrals

13. Formal referral policy - receiving?

No

14. Formal referral policy - making?

No

15. Informal reciprocal referral arrangements?

No

16. Referral procedure

Self-referral

17. Requirements

No special requirements