East Lothian Council

Document Downloads: Council - general information

The following documents are available for download. Documents in PDF format can be read using Adobe Reader.

MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.

Available downloads

Customer Care Charter

Information relating to the customer care charter and communications standards

Customer Contact Strategy

Customer Care Standards - Telephony

Benchmarking Surveys

East Lothian Council, John Muir House Brewery Park Haddington East Lothian EH41 3HA.