East Lothian Council

Trusted Traders - Electricians

Cross Country Electricians

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All comments and ratings received for this trader are collected here to help you make a decision when choosing your trusted trader.

We have recorded the number of reviews submitted for this trader, and the average satisfaction rating out of 10 (where 1 = very poor and 10 = excellent).

 Number of reviews submitted 18
 Customer satisfaction rating 9.3

How the rating was calculated

The customer satisfaction rating was calculated from the following four questions which were rated 1 for very poor, to 10 for excellent:

Customer Satisfaction Average out of 10
Value for Money
How reasonable were the charges for the work undertaken
 8.7
Quality of Work
How satisfied were you with the quality of the job on completion 
 9.6
Service
How professional, courteous and considerate was the trader 
 9.6
Disruption
Did the trader leave your premises in a clean and tidy condition 
 9.4

We also asked the following questions:

Did the trader..... Yes No N/A
Explain all costs
(Including labour, VAT, call out charges, etc) 
100%
Give you an estimate or quotation at the start of the job  100%
Keep you informed of any changes
(including costs, timeframe, etc)  
 100%
Give you a receipt or invoice at the end of the job  100%

And finally:

Yes No
Would you recommend this trader to a friend?  100%

10 Most Recent Customer Comments

Date Cost   Description Comments
 1/01/2014 £5,750

Supply and install 4kw PV system.

Pleased with work undertaken and would recommend this company.
trader comments
2/07/2015 5.5K

12 panel solar PV installation.

Quick service.  Gave several options/quotes.  Very professional outfit.  Good job from start to finish with excellent after-sales service.  Kept it all tidy.  Highly recommended.
trader comments
12/05/2014 £3,000

To re-wire property

Excellent tradesmen
trader comment
 09/12/2013 £5,309.40

Complete re-wire of existing property including new power sockets, lighting circuits, tv points, fire detection system and new distribution board.

Generally a very good job.  Helpful when ascertaining required works and prompt in providing quote.  Polite and helpful operatives on site.  Tidied up as they worked.  Very happy overall.
trader comment
23/10/2013 £180.00

Replace 2 dimmer switches and install a double outdoor socket in a weatherproof box.

Speedy and efficient.  Excellent job at a reasonable cost.
trader comment
March 2013 £3,765 + VAT

Re-wiring of 3 bed house.

No comment given on form
18/02/2013 £462

Supply and install 1 x 10 way Consumer Unit with RCD Protection. Supply and install 1 x Earth Bond to incoming water supply.

On time to start work.  Very helpful and very tidy cleaning up as they did the job.  Nothing to clear up after job completed.  Always let us know what they were going to do.  Would strongly recommend them, very efficient all round.
trader comment
10/02/2013 £48

Replaced main light in lounge.

He was here early and did the job completely and clearly.
trader comment
 4/11/2012 £75 + VAT

Install 2 x wall lights which we supplied

Excellent job.
trader comment
 23/08/2012 £500

1. Replace existing outdated electrical fusebox. 2. Replace existing electrical sockets throughout the home.

Excellent job completed in good time.  Professional standards throughout.
trader comments

Telephone: 01620 827365

4 Mainshill Farm Cottages, Morham, Haddington, EH41 4LG

Telephone: 01620 824849

East Lothian Council, John Muir House Brewery Park Haddington East Lothian EH41 3HA.