East Lothian Council

Trusted Traders - Cleaning Services

A & K Cleaning Services

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All comments and ratings received for this trader are collected here to help you make a decision when choosing your trusted trader.

We have recorded the number of reviews submitted for this trader, and the average satisfaction rating out of 10 (where 1 = very poor and 10 = excellent).

 Number of reviews submitted 327
 Customer satisfaction rating 10

How the rating was calculated

The customer satisfaction rating was calculated from the following four questions which were rated 1 for very poor, to 10 for excellent:

 Customer Satisfaction Average out of 10
 Value for Money
 How reasonable were the charges for the work undertaken
 9.8
 Quality of Work
 How satisfied were you with the quality of the job on completion 
 10
 Service
 How professional, courteous and considerate was the trader 
 10
 Disruption
 Did the trader leave your premises in a clean and tidy condition 
 10

We also asked the following questions:

 Did the trader..... Yes No N/A
 Explain all costs
 (Including labour, VAT, call out charges, etc) 
 100%
 Give you an estimate or quotation at the start of the job  100%
 Keep you informed of any changes
 (including costs, timeframe, etc)  
 100%
 Give you a receipt or invoice at the end of the job  100%

And finally:

Yes No
Would you recommend this trader to a friend?  100%

Customer Comments

Date Cost   Description Comments
20/11/2017 £60 Cleaning living room and hall carpet Very professional to deal with, extremely happy with the work done.  Would be more than happy to employ this company for any future work required.
trader comments
15/11/2017 £140 Lounge carpet and suite cleaned Job done well with minimal disruption.  Polite and considerate
trader comments
15/11/2017 £140 Cleaned carpet and suite Very good and tidy
trader comments
18/09/2017 £150

Cleaning 3 piece suite + carpet cleaning hall carpet

Alex did a great job and took good care of all the furnishings.  He was very helpful.  He arrived at the arranged time both to give estimate and to carry out work.  Have already recommended him to other people.
trader comment
14/11/2017 £120 Carpets and a rug cleaned A & K Cleaning Services were excellent, cheerful and thorough.  I'd be happy to recommend to others.
trader comments
7/11/2017

£110

Cleaning of 2 sofas

He was friendly, helpful and good  at his job.
trader comments
11/10/2017 £120

Cleaned 3 carpets and stair carpet

Excellent work, didn't think carpets would look so good as they were fairly old.  Alex worked his magic and they look brand new.
trader comments
15/09/2017 £90

Cleaning of living room and stair carpets

I am very happy with the results and wouldn't hesitate in recommending Alex to friends and family.
trader comments
7/10/2017

£210

Carpets and sofas cleaned

Great job, very friendly
trader comments

5/10/2017

£80 Two rugs and living room carpet cleaned Alec and Karen were very professional in the work done and were very punctual and polite.  I was very pleased with the results.
trader comments

1/10/2017

£140 Carpet and 3 piece suite cleaned Great job !!
trader comments



27/09/2017 £150 plus protection 2 large sofas cleaned with added fabric protection Excellent service from A & K.  My sofas look new.  Would definitely recommend them.
trader comments

232 South Seton Park, Port Seton EH32 0BU

Telephone: 01875 812088

Telephone: 01620 827365

East Lothian Council, John Muir House Brewery Park Haddington East Lothian EH41 3HA.