East Lothian Council

Trusted Traders - Cleaning Services

A & K Cleaning Services

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All comments and ratings received for this trader are collected here to help you make a decision when choosing your trusted trader.

We have recorded the number of reviews submitted for this trader, and the average satisfaction rating out of 10 (where 1 = very poor and 10 = excellent).

 Number of reviews submitted 319
 Customer satisfaction rating 10

How the rating was calculated

The customer satisfaction rating was calculated from the following four questions which were rated 1 for very poor, to 10 for excellent:

 Customer Satisfaction Average out of 10
 Value for Money
 How reasonable were the charges for the work undertaken
 9.8
 Quality of Work
 How satisfied were you with the quality of the job on completion 
 10
 Service
 How professional, courteous and considerate was the trader 
 10
 Disruption
 Did the trader leave your premises in a clean and tidy condition 
 10

We also asked the following questions:

 Did the trader..... Yes No N/A
 Explain all costs
 (Including labour, VAT, call out charges, etc) 
 100%
 Give you an estimate or quotation at the start of the job  100%
 Keep you informed of any changes
 (including costs, timeframe, etc)  
 100%
 Give you a receipt or invoice at the end of the job  100%

And finally:

Yes No
Would you recommend this trader to a friend?  100%

Customer Comments

Date Cost   Description Comments
7/10/2017

£210

Carpets and sofas cleaned

Great job, very friendly
trader comments

5/10/2017

£80 Two rugs and living room carpet cleaned Alec and Karen were very professional in the work done and were very punctual and polite.  I was very pleased with the results.
trader comments

1/10/2017

£140 Carpet and 3 piece suite cleaned Great job !!
trader comments



27/09/2017 £150 plus protection 2 large sofas cleaned with added fabric protection Excellent service from A & K.  My sofas look new.  Would definitely recommend them.
trader comments
24/09/2017 £90 Deep clean of carpet in lounge/dining room, stairs and upstairs landing Excellent work.  Very professional and friendly.  Explained work, costs, timings etc.  Would definitely use again.
trader comments
23/09/2017 £90 Cleaning living room, stairs and landing carpets.  Spot cleaning stains and overall clean. Great job, Alex was very professional from quote and both him and Karen did a fantastic job on the carpets - they look like new - well worth the money, would definitely recommend their service.
trader comments
22/09/2017 £90 Clean living room and bedroom carpet Very happy with service provided.  Will use A & K again and would highly recommend.
trader comments
18/09/2017 £150

Cleaning 3 piece suite + carpet cleaning hall carpet

Alex did a great job and took good care of all the furnishings.  He was very helpful.  He arrived at the arranged time both to give estimate and to carry out work.  Have already recommended him to other people.
trader comment
13/09/2017 £150 Cleaned 1 x living room carpet, 3 bedroom carpets. Alex arrived early and promptly started work.  Very efficient, explained process clearly.  Had a very engaging personality.  Would definitely use his services again.
trader comments
August 2017

£90

Stair carpet and living room carpet.

Very nice man, very helpful.  He was very professional, clean and tidy.
trader comments
21/08/2017 £60

Carpet cleaned.  Hard stains removed.

Excellent work throughout.
trader comments
21/08/2017 £90

Cleaning of bedroom and upstairs hall and landing.

Customer did not leave comments but gave a score of 10/10 for all questions
No comment given on form

232 South Seton Park, Port Seton EH32 0BU

Telephone: 01875 812088

Telephone: 01620 827365

East Lothian Council, John Muir House Brewery Park Haddington East Lothian EH41 3HA.