East Lothian Council

Trusted Traders - Locksmiths

Locksmith - Lock Solid Joinery Ltd

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All comments and ratings received for this trader are collected here to help you make a decision when choosing your trusted trader.

We have recorded the number of reviews submitted for this trader, and the average satisfaction rating out of 10 (where 1 = very poor and 10 = excellent).

 Number of reviews submitted 11
 Customer satisfaction rating 10

How the rating was calculated

The customer satisfaction rating was calculated from the following four questions which were rated 1 for very poor, to 10 for excellent:

Customer Satisfaction Average out of 10
Value for Money
How reasonable were the charges for the work undertaken
 9.8
Quality of Work
How satisfied were you with the quality of the job on completion 
 10
Service
How professional, courteous and considerate was the trader 
 10
Disruption
Did the trader leave your premises in a clean and tidy condition 
 10

We also asked the following questions:

Did the trader..... Yes No N/A
Explain all costs
(Including labour, VAT, call out charges, etc) 
 100%
Give you an estimate or quotation at the start of the job  100%
Keep you informed of any changes
(including costs, timeframe, etc)  
 100%
Give you a receipt or invoice at the end of the job  100%

And finally:

Yes No
Would you recommend this trader to a friend?  100%

10 Most Recent Customer Comments

Date Cost   Description Comments
12/11/2017 £270

Replacement doors for 2 bedrooms including door furniture, hinges etc.  Also a bit shaved off kitchen door to stop it catching.

Gary did a great job.  Really pleased with the work which was quite awkward as door frames are all off.  He was very considerate and tidy worker.  I would certainly recommend his services.
trader comments
8/11/2017 £60

Key had broke in lock so tool lock off and removed broken key.  Oiled door and also did same with front door and realigned it at no extra cost.

Excellent service.  Called about 10 am and he came to me about 11.30 am.  Would use again and recommend.
trader comments
7/09/2017 £180

Various lock re-fits throughout business property

Gary provided a first class job, keeping us updated on replacement parts orders and his work was carried out in a professional manner.  Competitively priced without compromising quality.
Feedback form submitted on line
17/09/2017 £165

Replace main lock on front door and install a Yale lock as well.

Gary was very good and the quality of his work could not be faulted.  I would highly recommend Gary to anyone.
trader comments
25/09/2017 £185

Replacement of faulty front door lock

We were locked out due to lock failure.  Gary arrived within half an hour of phone call and rectified the lock.
trader comments
14/09/2017 £280

Fitted new multi point to door/changed lock/re-sealed door/checked and carried out maintenance on double glazing.

Gary was very efficient and carried out work to a high standard.  I would certainly recommend him to my friends.
trader comments
4/02/2017 £250

Laminate flooring laid in a bedroom with existing built in wardrobes, removal and re-hanging of wardrobe doors and replacement of skirtings.

I needed the job done at short notice and it was, with no reduction in professionalism, no increase in cost.  Gary's work is extremely high in standard with minimum disruption.  He even rang to say he might be 15 minutes later than expected but in the end was right on time, highly recommended.
trader comments
16/03/2017 £100

Changed lock on front door and back door and fitted new brass handles to front door.

Gary arrived when he said he would and gave us a competitive quote.  The work was carried out as promised and we were extremely pleased with the workmanship and professionalism.  We would, and have, highly recommended him to others.
trader comments
23/02/2017 not stated on form

Fitting hardwood flooring in lounge and hall.  Adjusting internal doors.  Fitting skirtings throughout lounge and hall.  Fitting new handrail on stairs.  Hanging shelves and pictures.  Replacing locks on main and back doors.

Lock Solid Joiners carried out the work in a very tidy, efficient and professional manner.  Gary is extremely reliable and the quality of his work is excellent.  He understood exactly what we wanted and also made some great suggestions.  We would have no hesitation in recommending him.
trader comments
15/01/2017 £220

Gary fixed my lock on my gate, patio doors, he also fitted my bath panel in bathroom and fitted 2 doors.

Totally satisfied with all work carried out.  Left a very tidy state before he left.  I also found him to be very courteous and friendly.
trader comments

Telephone: 01620 827365

30 Clayknowes Place Musselburgh EH21 6UG

Telephone: 0131 653 6586

East Lothian Council, John Muir House Brewery Park Haddington East Lothian EH41 3HA.