East Lothian Council

Trusted Traders - Locksmiths

Locksmith - Lock Solid Joinery Ltd

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All comments and ratings received for this trader are collected here to help you make a decision when choosing your trusted trader.

We have recorded the number of reviews submitted for this trader, and the average satisfaction rating out of 10 (where 1 = very poor and 10 = excellent).

 Number of reviews submitted 05
 Customer satisfaction rating 10

How the rating was calculated

The customer satisfaction rating was calculated from the following four questions which were rated 1 for very poor, to 10 for excellent:

Customer Satisfaction Average out of 10
Value for Money
How reasonable were the charges for the work undertaken
 10
Quality of Work
How satisfied were you with the quality of the job on completion 
 10
Service
How professional, courteous and considerate was the trader 
 10
Disruption
Did the trader leave your premises in a clean and tidy condition 
 10

We also asked the following questions:

Did the trader..... Yes No N/A
Explain all costs
(Including labour, VAT, call out charges, etc) 
 100%
Give you an estimate or quotation at the start of the job  100%
Keep you informed of any changes
(including costs, timeframe, etc)  
 100%
Give you a receipt or invoice at the end of the job  100%

And finally:

Yes No
Would you recommend this trader to a friend?  100%

10 Most Recent Customer Comments

Date Cost   Description Comments
4/02/2017 £250

Laminate flooring laid in a bedroom with existing built in wardrobes, removal and re-hanging of wardrobe doors and replacement of skirtings.

I needed the job done at short notice and it was, with no reduction in professionalism, no increase in cost.  Gary's work is extremely high in standard with minimum disruption.  He even rang to say he might be 15 minutes later than expected but in the end was right on time, highly recommended.
trader comments
16/03/2017 £100

Changed lock on front door and back door and fitted new brass handles to front door.

Gary arrived when he said he would and gave us a competitive quote.  The work was carried out as promised and we were extremely pleased with the workmanship and professionalism.  We would, and have, highly recommended him to others.
trader comments
23/02/2017 not stated on form

Fitting hardwood flooring in lounge and hall.  Adjusting internal doors.  Fitting skirtings throughout lounge and hall.  Fitting new handrail on stairs.  Hanging shelves and pictures.  Replacing locks on main and back doors.

Lock Solid Joiners carried out the work in a very tidy, efficient and professional manner.  Gary is extremely reliable and the quality of his work is excellent.  He understood exactly what we wanted and also made some great suggestions.  We would have no hesitation in recommending him.
trader comments
15/01/2017 £220

Gary fixed my lock on my gate, patio doors, he also fitted my bath panel in bathroom and fitted 2 doors.

Totally satisfied with all work carried out.  Left a very tidy state before he left.  I also found him to be very courteous and friendly.
trader comments
5/10/2016 £50

Unlock door when locked out (key bent) check key and replace.

Mr Batten attended on an emergency call out and arrived promptly.  Work was undertaken quickly and with the minimum of fuss.  Put at my ease by reassuring me that door would not be damaged when gaining access to my flat.
trader comments

Telephone: 01620 827365

30 Clayknowes Place Musselburgh EH21 6UG

Telephone: 0131 653 6586

East Lothian Council, John Muir House Brewery Park Haddington East Lothian EH41 3HA.