East Lothian Council

Pay to Stay

IMPORTANT NOTICE if you are a Council tenant and you are claiming Universal Credit

universal credit logo

Your Council rent is increasing by 5% from 3 April 2017.

It is vital that you inform the Department for Work & Pensions (DWP) of your new rent (housing costs) through your online account, on this date, so that your Universal Credit claim can be updated. 

Don't delay or you may not receive your full housing costs.

DWP will not accept notification of this increase from East Lothian Council, as it is your responsibility to manage your Universal Credit claim yourself.

If you fail to inform DWP of this change on 3 April, the housing costs awarded with your Universal Credit claim will NOT cover the full amount of your rent and you will need to make up any shortfall yourself.

If you wish to speak to the Council's Rent Income team about your rent payments, phone 01620 827528 or email rentincome@eastlothian.gov.uk

If you need help to update your online account.

DWP hold surgeries across East Lothian every week to provide digital support for claimants.  if you need help to update your online account, just drop in, no appointment is required.

Tranent Library every Monday 9.30am - 12noon
North Berwick Library every Tuesday 9.30am - 12noon
Dunbar Library every Wednesday 2pm - 4.30pm
Haddington Library every Thursday 9.30am - 12noon
Prestonpans Library every Friday 9.30am - 12noon

Week beginning 3 April, DWP will be holding full day surgeries to help tenants report their rent increase.

If you live in the Musselburgh area, you can drop in to the local Jobcentre Plus office in Musselburgh for assistance. 

East Lothian Council, PO Box 13258, Haddington, EH41 3YA

Telephone: 01620 827528

How we use the information you provide.

Benefits are changing. Find out how this may affect you on our Welfare Reform information and advice pages.

Watch our housing advice videos. These show how we can help with a range of issues from relationship breakdown, to finding a private let. They explain recent Benefits changes, as well.
If you need any further advice or guidance, please contact us.

East Lothian Council, John Muir House Brewery Park Haddington East Lothian EH41 3HA.