East Lothian Council

Pay to Stay

Contact us

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You can contact our rent income team by completing an online enquiry form.

If you would like to speak to a rent income officer, please phone 01620 827528 between:

  • 9am and 5pm Monday, Tuesday and Thursday
  • 10am and 5pm Wednesday
  • 9am and 4pm Friday

Alternatively, you can email rentincome@eastlothian.gov.uk

If you would like to write to our rent income team, the address is:

Rent Income 
East Lothian Council
PO Box 13258
EH41 3HA

Local Council offices

Our local offices are situated at:

  • John Muir House, Haddington
  • Brunton Hall, Ladywell Way, Musselburgh
  • Aldhammer House, High Street, Prestonpans
  • The George Johnstone Centre, Tranent
  • The Bleachingfield Centre, Dunbar
  • School Road, North Berwick

All local offices are open from:

  • 9am to 4.30pm Monday, Tuesday and Thursday
  • 10am to 4.30pm Wednesday
  • 9am to 3.30pm Friday

Important Information about Universal Credit

From 23rd March 2016, Universal Credit has been extended in East Lothian to include ALL new claimants of working age.

If you are of working age and were intending to make a new claim for housing benefit, you may now be required to claim help towards your housing costs as part of your Universal Credit claim.

You will NOT be able to claim for help with your council tax as part of your Universal Credit claim.  You MUST make a separate claim to East Lothian Council for this.

You can make a claim for council tax reduction online.

East Lothian Council, PO Box 13258, Haddington, EH41 3YA

Telephone: 01620 827528

How we use the information you provide.

Benefits are changing. Find out how this may affect you on our Welfare Reform information and advice pages.

Watch our housing advice videos. These show how we can help with a range of issues from relationship breakdown, to finding a private let. They explain recent Benefits changes, as well.
If you need any further advice or guidance, please contact us.

East Lothian Council, John Muir House Brewery Park Haddington East Lothian EH41 3HA.