Antisocial behaviour - crime and nuisance

The East Lothian Community Mediation Service is a confidential and free service working with people involved in disputes to find practical solutions that are acceptable to all parties.

 

Noise, abusive behaviour, boundary issues and common areas, parking and pets are just some of the problems commonly resolved by mediation. Issues can range from minor disagreements to serious long-running disputes.

 

The Service has six part-time members of staff supported by a pool of trained volunteers and typically deals with around 80 referrals a year.

 

Trained mediators work with tenants, residents and relevant organisations to get to the root of the problem. By encouraging groups to talk to one another, and understand the impact that such problems have, they can begin to explore positive solutions that will work in practice and - crucially - that everyone agrees to.

A leaflet explaining the Mediation process is available on this link