Help with financial difficulties
We will try to assist you wherever possible if you are having difficulty paying your council tax. We also want to make sure that you are receiving any discount, exemption or council tax reduction scheme award you may be entitled to (previously council tax benefit).
If you would like more information about council tax discounts and exemptions, please contact our council tax team.
If you would like more information about housing benefit or the council tax reduction scheme (previously council tax benefit), please contact our benefits team.
If you are dealing with debt, our debt management advisers can offer free and confidential help and support. To find out more, visit our managing debt section.
Important information about Universal Credit
If you are of working age and were intending to make a new claim for housing benefit, you may now be required to claim help towards your housing costs as part of your Universal Credit claim.
You will NOT be able to claim for help with your council tax as part of your Universal Credit claim. You MUST make a separate claim to East Lothian Council for this.
You can make a claim for council tax reduction online.