Emergency repairs - council houses
Emergency repairs are available to all our tenants 24 hours a day, every day of the year.
Emergency repairs will be done outwith working hours when the fault:
- poses a serious risk to health and safety
- poses a serious risk to the structure of the property
- results in the property being insecure
If you suspect that there is a gas leak in your property, report it immediately to the National Gas Emergency Service on 0800 111 999. You must report any gas leaks to us as well.
In the event of an emergency call our Contact Centre on 01875 824311 (24 hours, 365 days).
You can find out more information in the Tenants Guide to the Repairs & Maintenance Policy.