East Lothian Council

Cold calling – don’t buy it!

Published Thursday 8th November 12

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The Council’s Trading Standards officers are urging people to stay safe in their own homes this winter by saying a firm no to cold-calling doorstep traders.

The Council’s Trading Standards officers are backing a national campaign urging people to stay safe in their own homes this winter by saying a firm no to cold-calling doorstep traders.

November 12 marks the beginning of the Trading Standards Institute’s annual National Consumer Week with the slogan cold calling – don't buy it which will be taken to every community by local trading standards services.

Householders are encouraged to download a cold-calling super sign which tells unwanted doorstep traders to go away – those who don't are committing a criminal offence and consumers should report them to the police or trading standards at 01620 827963.

Officers from the Council are backing the national campaign to close the door on rogue traders and help end the heartache and financial loss that can be caused by unscrupulous cold callers, who often target the elderly and vulnerable.

More than 10,000 complaints are made about cold calling doorstep traders every year, but this is likely to only be the tip of the iceberg – we know victims are often embarrassed and frightened as many incidents will go unreported.

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