East Lothian Council

Police Scotland issue warning over cold callers

Published Thursday 27th November 14

Police Scotland - Cold Callers Poster

Police Scotland has issued warnings and advice to anyone concerned about cold callers.

Fraudulent cold callers target the most vulnerable people in society and can result in thousands of pounds being stolen.

Helpful advice from Police Scotland:

Be wary of:

  • Cold Callers who ask you to call them back
  • Fraudsters keeping your phone line open when you think you’ve hung up

Banks and Police will never:

  • Ask for your pin or request you to transfer money to another account
  • Come to your home to collect money, cards or cheques
  • Ask you to purchase goods using your card


  • Not to disclose your pin, passwords or bank details to cold callers
  • To terminate a call before attempting a call back
  • If you feel concerned during a call you should terminate the call, and don’t be afraid to do so
  • If you are suspicious contact police by calling 101 immediately

Tony McAuley, East Lothian Council’s Trading Standards Manager, said:

“We very strongly advise against ever doing business with cold callers.  Never hand over payment or pass on personal or financial details to traders who have contacted you out of the blue. Do not do business on the doorstep without checking first that they are from a legitimate company and can actually provide what they are verbally offering. If you have any doubts, please contact East Lothian Trading Standards on 01620 827365”

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