We want to make sure that we deal with your enquiry as quickly as possible, therefore it is important that you provide us with all the information we need to process your request.

If you do not complete the correct application or enquiry form, we may need to come back to you for more information, therefore this will delay your request.


Please be aware that the Council Tax team is extremely busy at present and we are dealing with a very high volume of enquiries from customers.

Please complete the online form with as much detail as possible and we will get back to you as soon as we can.  It is currently taking around 6 weeks to process enquiries.  We appreciate you may be anxious to receive a response, but please bear with us and try to avoid contacting the team to ask for a progress update if possible, as this generates additional work.

We apologise for any inconvenience caused and hope to resume normal service as soon as possible.

Thank you

If your enquiry relates to any of the following, please select the link below:

Change of address or change in tenancy forms:
Moving into East Lothian
Moving out of East Lothian
Moving within East Lothian
Landlord reporting a change

Council tax reduction forms:
Single person discount
Empty property reduction
Major structural repairs
Disabled person reduction
Carer reduction
Long term care in a hospital or residential home
Severely mentally impaired
Apprentice discount
Person in detention reduction
Student reduction
Change in your circumstances
Review form for a single person reduction
Review form for all other reductions

How we use the information you provide