Local offices

You can use your council tax payment card to pay by cash, cheque, debit card or credit card at any of the local Council offices. For details of our local offices and opening hours, please select the following link:

Contact details and opening hours

Post Office

You can use your council tax payment card to pay by cash, cheque or debit card at any Post Office. Your payment will normally be credited to your account within four working days.

PayPoint outlet

You can use your council tax payment card to pay by cash at any retail outlet displaying the PayPoint logo. Your payment will normally be credited to your account within four working days. Details of all PayPoint outlets in East Lothian can be found here.

You can request a new payment card by completing the form below but please remember that you do not need a payment card to make a payment online or over the telephone. If you still wish to request a payment card, please complete this form.

Please be aware that the Council Tax team is extremely busy at present and we are dealing with a very high volume of enquiries from customers.

Please complete the online form with as much detail as possible and we will get back to you as soon as we can.  It is currently taking around 6 weeks to process enquiries.  We appreciate you may be anxious to receive a response, but please bear with us and try to avoid contacting the team to ask for a progress update if possible, as this generates additional work.

We apologise for any inconvenience caused and hope to resume normal service as soon as possible.

Thank you

How we use the information you provide.