Entitlement to any refund will be verified by a Council Tax Officer.

Before we process your refund application we will carry out checks to ensure that no other money is owed to East Lothian Council. If there are sums due we will deduct that amount from your refund and only any remaining balance will be refunded to you.

Please be aware that the Council Tax team is extremely busy at present and we are dealing with a very high volume of enquiries from customers.

Please complete the online form with as much detail as possible and we will get back to you as soon as we can.  It is currently taking around 6 weeks to process enquiries.  We appreciate you may be anxious to receive a response, but please bear with us and try to avoid contacting the team to ask for a progress update if possible, as this generates additional work.

We apologise for any inconvenience caused and hope to resume normal service as soon as possible.

Thank you

How we use the information you provide.