Arrangements during COVID-19 outbreak

Care homes in East Lothian

East Lothian Health and Social Care care homes - Belhaven, Crookston, Eskgreen and The Abbey - are open for essential visits only (indoors), for example, to residents receiving palliative care or whose health has deteriorated rapidly.

The Abbey and Belhaven can facilitate window visits but ask families to respect national corona virus guidance, remember that travelling to the care home for this type of visit does not count as essential travel. People making window visits should live in the EH42 postcode. Crookston will permit outdoor visits. Eskgreen is restricted to essential visits only (see first paragraph). 

All visits are at the discretion of the manager at each home, so please phone ahead and speak to the home before making any visit.

If your relative or friend is at a privately operated care home or nursing home, please phone them direct to find out what they have in place.

Resource, Day Centres and Lunch Clubs

We need to follow public health guidance to ensure ‘social distancing’ for our most vulnerable service-users. East Lothian Health and Social Care Partnership has reached a decision to suspend the provision of community support and ‘day hospitals’ during lockdown.  

This decision also reflects what is happening in other Lothian Health and Social Care partnerships.

We have made arrangements with day centre staff and others to monitor and support people who use our services to offset the effects of the closure of Eastday services.

Arrangements have been made made with the Resource Centre staff and others to provide support and to monitor clients to mitigate the effects of the closure of day services, ensuing priority clients have an individual support plan.

Services include:

  • Tynebank, Port Seton and Fisherrow Resource Centres
  • Day Centres
  • Lunch Clubs

We know that many individual day centres and lunch clubs have made arrangements with their service-users for support while the clubs are closed.  Please speak to your day centre or lunch club about their plans.

Our home meals delivery service continues to operate as normal.

Phone support

During the pandemic, we have developed two  self-referral phone-line services that can provide online assessment, support and onward referral, if necessary. These have proved to very popular.

East Lothian Mental Health Line (01620 642 963)

Feeling anxious, depressed or just a bit down? The new ELHSCP Mental Health line is open from 9am to 4pm Monday to Friday. You don’t need a referral from a GP or other clinical professional to use it. It’s for anyone aged 18 and over.

If you are feeling anxious, depressed or have other worries about your mental health, call us on 01620 642 963 between 9am and 4pm Monday to Friday. An experienced worker will take your details and make an appointment for you to speak to a specialist mental health practitioner, who will ring you back at a at time that is convenient for your within the next 36 hours. The practitioner will assess you over the phone, and provide help and support and sometimes a referral on to other services. This service is not designed for:

  • people already being seen regularly by a Community Mental Health Nurse in the Community Mental Health Team
  • people who are experiencing a mental health emergency—in this case, please phone 999 immediately.

The East Lothian MSK Support Line (01620 642 968)

The East Lothian MSK support line is open from 9:00am to 11:30am on Mondays, Tuesdays and Fridays. People don’t need a referral from a GP or other clinical professional to use it. When they call, a member of our team will take their details and make an appointment for them for a telephone review with an advanced physiotherapy practitioner. The advanced practitioner will then call them back at a mutually convenient time, assess them over the phone and offer advice. All they have to do to access this service is to phone the support line on 01620 642 968 on Monday, Tuesday or Fridayfrom 9:00am to 11:30am.