Let us arrange a payment schedule that suits you
Our Council Tax team is extremely busy at the moment and although we understand that delays in processing customer enquiries can be frustrating, we are asking that customers please bear with us during this busy time.
If you have contacted the team and are awaiting a reply, please be patient, we will be in touch as soon as we can. If possible, please avoid contacting the team to ask for a progress update as this generates additional work and may delay your enquiry.
We can offer our customers flexible payment arrangements if you're struggling to keep on top of your Council Tax payments.
Perhaps it would be better for you to pay your Council Tax weekly rather than monthly?
At East Lothian Council, we want to make sure that we offer customers a choice in how to pay Council Tax and we can set up a tailored payment plan to suit your circumstances.
If you have fallen behind with your payments, or are struggling to pay, we can talk to you about spreading out your payments over a longer period of time. It is better to pay something towards your Council Tax than paying nothing at all.
If you need advice, then get in touch and we can discuss what options are available to you.
Ways to pay your Council Tax
There are lots of ways to pay your Council Tax. We have listed some of the most popular choices below.
Over 34,000 households in East Lothian already pay their Council Tax by Direct Debit. It's the safest and most convenient way to pay. Find out more.
If Direct Debit doesn't suit, then have you thought about paying online? We offer a 24 hour online payment service for customers wishing to make a payment by debit or credit card.
Pay over the phone
You can pay over the phone during office hours using your debit or credit card. Just contact our dedicated payment line on 01875 824301.
Pay at a Post Office or PayPoint outlet
You can use your Council Tax payment card to pay at any Post office or PayPoint outlet.
Important information - cost of living
With the cost of living increasing, many people are finding it difficult to cover essential daily living costs.
A range of measures are available to help people boost their income. Don't assume you're receiving everything you're entitled to, always check, and if you're still struggling or in doubt, get in touch.