Roads and transport
It has been necessary to make the changes to the way we currently deliver some of our services due to the impacts of Coronavirus/COVID-19. We are grateful for your patience at this time.
Blue Badge applications
We're encouraging residents to apply online for a Blue Badge using the Government portal. If you're unable to apply online you can complete the application forms and return them to us by post: Transport Services, East Lothian Council, John Muir House, Haddington EH41 3HA.
Please be aware that due to a high volume of applications there may be a delay in processing your application.
Please refer to section 2 of the forms to understand whether you should complete a 'discretionary' or 'automatic' application.
Coastal car parking permits
We are no longer accepting telephone enquiries for coastal car parking permits. You can email us, or apply for a permit online. Find out more about how to do this.
Following the latest guidance from the Government regarding the COVID-19 (Coronavirus) outbreak and the recommendation to avoid unnecessary social contact, we have made the decision to temporarily stop issuing footway occupation permits for promotional stands. This decision will be reviewed regularly.
National Entitlement Cards (bus passes)
The production of National Entitlement Cards (NEC) for travel has ceased across Scotland as a result of COVID-19 and travel restrictions in place. This means that we are currently unable to provide this service in East Lothian.
Transport Scotland is working with transport providers to ensure that essential journeys can continue while the production of cards is suspended, and has produced guidance for people who have an essential need to travel. This outlines the arrangements in place to support those essential journeys. You can find out more from Transport Scotland’s website.
This also includes details on what to do if your travel pass has recently expired and you are unable to get a replacement at this time.
We will continue to monitor the national arrangements and are grateful for your patience at this time.
Parking enforcement and fines
Given the current situation surrounding Coronavirus it is important that we keep our roads clear of obstruction to maintain both emergency services and essential delivery vehicles access to our towns. Our Parking Attendants shall therefore still be on duty to enforce double yellow lines, loading bays and bus stops. Please note given the stay at home lockdown orders in place there shall also be a suspension of parking enforcement on both single yellow lines and 90 minute bays to allow residents to park without fear of penalty. Blue badge holders can also park on double yellow lines providing they are not causing an obstruction.
We are no longer accepting telephone enquiries regarding parking fines/ Penalty Charge Notices. You can challenge or pay penalty charge notices online, or email us with any enquiries. Find out more about penalty charge notices and how to contact us.
Residents' parking schemes
We are no longer accepting telephone enquiries for our residents' parking scheme permits. You can email us, or apply for a permit online. Find out more about how to do this.
Lothian will operate a network of key routes to help maintain essential services throughout the city.
Rail and bus companies may be running services in a different way to protect staff and customers. Please make sure you check with your provider to learn about more the impacts on their services: