Waste services and recycling Covid-19
Updates to waste services and services
The UK Government has provided guidance on how to dispose of personal waste if you, or someone in your household, have Coronavirus symptoms. To protect our communities and workforce, we'd be grateful if you could read and follow these temporary measures, which have been developed to minimise the spread of Coronavirus.
All four of our recycling centres are currently closed until further notice.
Brown bin collection
Collections suspended until further notice.
Green and blue boxes for cans, plastics, glass, paper and cardboard
Both green and blue boxes have now returned to being collected at the same time on your scheduled collection day until further notice.
Food waste collection
Will continue to be collected as scheduled. Please ensure containers are out by 7am as your collection time may have changed.
Green bin for non-recyclable waste
Will continue to be collected fortnightly as scheduled. Please make sure containers are out by 7am as there may be changes to your collection time.
Bin, box and food caddy delivery
Replacement bins, boxes and food caddies deliveries are still being undertaken, however there may be delay to requests being fulfilled due to availability of staff. We are prioritising the delivery of non recyclable waste containers, outdoor caddies and liners. All requests will be recorded and fulfilled when staffing capacity allows.
Bulky waste/Special uplift collection suspended
We will try to honour exisitng bookings where staffing allows. If you have already booked and we haven't collected it by 3pm on the day booked, please take your items off the kerbside and contact us for an alternative date.
Trade waste collections
Currently operating as normal, however, any changes will be notified to our business customers.
Due to changes in staff, your waste and recycling may be collected by a different crew and at a different time.
Please make sure your containers are easily accessible and visible.
Please make sure bins are out by 7am as there may be changes to your collection time. It may not be possible to come back for missed containers until your next scheduled collection day.
As more people will be working from, please consider where you park on collection days. Always park more than 10m (32ft) from a junction and close to the kerb with wing mirrors folded in. This will allow us to safely access bins.