Support for people struggling with anxiety, depression or low mood

East Lothian Health and Social Care Partnership Primary Care Clinical Lead Alastair Clubb says:

‘These are very challenging times and we know there are many people finding it hard at the moment. There are a lot of extra pressures right now for people, including additional caring responsibilities, and worries about money or work. People may also be struggling because they are cut off from family or friends. As a result, we’re aware that people may feel anxious or depressed, and unsure of where to turn for help.

‘That’s why we set up the CWIC Mental Health Line. We have established one number for everyone across the county to speak with a specialist Mental Health Practitioner and get support. We are working closely with GP surgeries to make sure people get support from the right person at the right time.’

‘The lockdown experience, along with the everyday stresses of life, can be very difficult to deal with and really affect your mood and emotions. We have an experienced team of Mental Health Practitioners who can offer support and advice to improve your well-being, so if you’re finding it hard to cope we would encourage you to give us a ring.’

The new ELHSCP Mental Health line is open from 9am to 4pm Monday to Friday.  You don’t need a referral from a GP or other clinical professional to use it.  It’s for anyone aged 18 and over.

If you are feeling anxious, depressed or have other worries about your mental health, call us on 01620 642 963 between 9am and 4pm Monday to Friday. An experienced worker will take your details and make an appointment for you to speak to a specialist mental health practitioner, who will ring you back at a at time that is convenient for you within the next 36 hours. The practitioner will assess you over the phone, and provide help and support and sometimes a referral on to other services.

This service is not designed for:

  • people already being seen regularly by a Community Mental Health Nurse in the  Community Mental Health Team
  • people who are experiencing a mental health emergency—in this case, please phone your GP or emergency mental health support immediately.



Published: Tuesday, 19th May 2020