About Homelessness

Homelessness advice, information and next steps.

Contents

How to appeal a homelessness decision

After we have fully assessed a homelessness application, we will provide you with a decision letter - this can be sent to you by post or email or given to you in person. The letter will tell you the decision the council has made about your homeless application and why.  It will give you information about how you can appeal the decision, if you disagree with it.

If you are unhappy with the decision, you have 21 days from getting your letter to appeal against it. You can appeal in writing, over the phone or in person.  You will need to provide evidence to show why you feel the decision is wrong. If you can, put your reasons in writing or get a housing advice agency to do so on your behalf.  

Any review/appeal assessment will be carried out by a senior officer who has not previously been involved with your case.