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The Scottish Welfare Fund
Phone line opening hours
Our phone line opening hours.
- 1pm to 5pm Monday to Thursday, and
- 1pm to 4pm on Fridays
This will ensure we have dedicated time to process any new applications to meet our 48 hour turnaround time for people experiencing hardship or crisis.
If you have submitted a Crisis Grant application within the last 48 hours, one of our Officers will contact you as soon as your application has been assessed. Please do not phone to check the status of your application as this is generating additional work and may delay applications further.
Thank you for your assistance in this matter.