Employee wellbeing support

The Employee Assistance Programme and Listening Ears

VIVUP

VIVUP - Your Employee Assistance Programme.

Confidential support when you need it most

Whatever mental health, physical, financial or personal issue you are facing, access expert help and support for life's ups and downs, 24/7, 365 days a year 

Telephone: 0800 023 9324

Listening Ears

Listening Ears are trained colleagues from across the Council who are not counsellors but are excellent listeners. Because they work within our organisation, they understand our culture, policies, and day‑to‑day challenges. Sometimes speaking to someone who “gets” the environment you work in can make all the difference.

Unlike the Employee Assistance Programme (EAP), which is available 24/7, Listening Ears are available during normal office hours, Monday to Friday. You may already know some of them, which many people find reassuring.

What can I speak to a Listening Ear about?


You can talk to a Listening Ear about anything you’re concerned about, whether it relates to work, home life, or personal wellbeing. They are there to listen, provide space to talk things through, and help you consider possible next steps.

How do I get in touch?


For the full list of Listening Ears and their contact details, please email the Healthy Working Lives team at: hwl@eastlothian.gov.uk