SchoolPay FAQ's

How do I link my child's account?

You will first need a myaccount profile. Once you have this, contact your school office to get a unique account key for your child. Sign in to your myaccount and follow the instructions.

How do I top up my child's account?

Once you are registered you will be directed to your home page, here you can add items to the shopping basket, check, amend items and value, before proceeding to check out and following instructions.

How do I check my child's account?

Sign-in and you will be directed to the home page, here you can check the account balance, see what meal choices they have made, see a full payment history. You will also be able to see any messages the school has added.

What should I do if I have a problem?

For issues about linking your child's account or payments please contact your child's school or email onlineschoolpayments@eastlothian.gov.uk.

The providers of the iPayimpact system, CRB Cunningham Solutions, cannot take calls directly from parents due to data protection rules.