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Emergency and routine repairs, safety checks, condensation and mould, planned upgrades, damage to homes and repairs you must pay for.
During severe weather, properties may suffer damage. This page gives you information on who to contact and some tips on how to deal with common problems.
The council is responsible for repairing its council houses and flats. To find out more, go to our information on the council housing repairs service.
For more information about repairs to housing association properties, please contact your own housing association.
If you own your own home, you will be responsible for repairs. You should always check with your buildings insurer as soon as possible about making a claim, having the damage assessed and using a builder who meets you insurer's approval.
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