Who to contact
Covid
All Housing offices are closed to the public although customers can still attend Brunton Hall (Musselburgh) or John Muir House (Haddington). However we would ask that, to protect yourself and our teams, you only visit if it is essential (by appointment only) and make contact with us by phone, email or online instead just now.
Community Housing / Property Maintenance
Penston House, Macmerry Industrial Estate, Macmerry, East Lothian EH33 1EX.
Call 01620 827827
Housing Repairs (Contact Centre)
Call 01875 824311
Housing Strategy
John Muir House, Brewery Park, Haddington, East Lothian EH41 3HA.
Call 01620 827827
Housing Options Team (including homelessness)
Brunton Hall, Ladywell Way, Musselburgh, East Lothian EH21 6AF.
Call 01620 827536 (Duty Officer) / Emergencies 0800 169 1611
Housing Service Development
Penston House, Macmerry Industrial Estate, Macmerry, East Lothian EH33 1EX.
Complaints
If you want to complain about our services, please go to:
Local Area Offices
East area - Dunbar office
The Bleachingfield Centre, Countess Crescent, Dunbar, East Lothian.
Call 01620 827827
East area - Haddington office
John Muir House, Haddington, East Lothian.
Call 01620 827827.
East area - North Berwick office
North Berwick library, School Road, North Berwick, East Lothian.
Call 01620 827827
Musselburgh area
Brunton Hall, Ladywell Way, Musselburgh, East Lothian EH21 6AF.
Call 01620 827827.
Prestonpans area
Aldhammer House, Prestonpans, East Lothian.
Call 01620 827827.
Tranent area
35 Winton Place, Tranent, East Lothian.
Call 01620 827827