What is the Community Alarm service?

This service is available to people of all ages who are vulnerable, have a disability or health issues. It also supports carers by offering reassurance that the person they care for is safe.

What we offer

The Community Alarm & Telecare Service provide an alarm unit with pendant or wristband to help support and enable people to be independent in their own homes. At the press of a button, you will be put in touch with our helpful alarm centre staff if you require assistance. They in turn can contact the person you have chosen to be contacted or arrange for emergency care services or a doctor.

Community Alarm & pendant

Alarm Base Unit - which is connected to a phone line. The base units contain a speaker and microphone to enable you to have a conversation with the alarm receiving centre. If you do not have a landline it may still be possible to install an alarm. Alternative arrangements can be discussed when an application is made.

Pendant - This personal trigger alarm is worn around the neck or around the wrist, and is usually issued with a Community Alarm. An alarm can be raised even when not near the care alarm - up to range of 20 metres. The pendant is waterproof so can be worn in the bath or shower.

Online check tool 

If you would like more information about what is a Community Alarm and to help assess if you require a Community Alarm, please look at the Telecare self-check tool and video.

Community Alarm & Telecare Self-Check Tool