More information
You might find these publications useful:
- Information sheet
- Frequently Asked Questions (FAQs) about payment cards
- A Guide to Self-Directed Support Option 1
You can also phone our Contact Centre on 01875 824309 and the Contact Centre staff will put you in touch with the Direct Payments Team.
Privacy notice
Your personal information will not be transferred outside of the EU, with the exception of those customers using prepaid cards to manage self-directed support option 1 (direct payments). The supplier of this service uses third party processors based in the USA. East Lothian Council has inserted a clause into its contract that obligates the Supplier to bind the sub-processor to maintain GDPR-level data protection practices.
Data protection
East Lothian Council uses the personal data you provide for purposes associated with the delivery of our services.Personal data will be retained in line with East Lothian Council retention policies. In case of any enquiries please contact:
Data Protection Officer, East Lothian Council, John Muir House, Brewery Park, Haddington, East Lothian EH41 3HA.
Email: dpo@eastlothian.gov.uk