All local area offices will close at 4pm on Wednesday 24 December 2025 (payments desks will close at 12 midday) and reopen on Monday 5 January 2026.
Customer Services within Brunton Hall, Musselburgh will be open 10am to 4pm on Monday 29 December, Tuesday 30 December and Wednesday 31 December 2025.
Registration of births, deaths and marriages - John Muir House, Haddington
Wednesday 24 December: 9am to 1pm and 2pm to 4pm
Thursday 25 and Friday 26 December: Closed
Monday 29 to Wednesday 31 December: 9am to 1pm and 2pm to 4pm (office closed; remote registration only)
Thursday 1 and Friday 2 January: Closed
Normal services resume Monday 5 January
Appointments necessary: telephone 01620 827308
Social Work emergencies
In cases of Social Work Emergencies contact Emergency Social Care Services on 01875 824309
Housing emergencies
Housing Repair Emergencies only - 01875 612818 Homeless Hotline - FREEPHONE 0800 169 1611
Scottish Welfare Fund
The Scottish Welfare Fund office will close at 4pm on Wednesday 24 December and reopen on Monday 5 January at 1pm. The team will deal with crisis grant applications made during this time from 10am to 2pm on Monday 29 and Tuesday 30 December.
Applications can be made online at www.eastlothian.gov.uk/scottishwelfarefund and any claims received will be dealt with during office hours.
Road Services/Transportation
Please contact 01875 612818 for all Road and Transportation emergencies.
Brunton Theatre box office
Please check the website for full details www.thebrunton.co.uk.
Community Centres
Please check with individual centre. Full contact details available on council website: www.eastlothian.gov.uk/community-centres
Libraries
Libraries open on a Wednesday will close at 4pm on 24 December 2025 and reopen on Saturday 3 January 2026 at 10am. Libraries that are closed on Saturday 3 January 2026 will revert to their normal opening hours week beginning 5 January.
Library and Museum HQ, Haddington
Closed from Wednesday 24 December 2025 and will reopen on Monday 5 January 2026.
Museums
Please check with individual museum. Full contact details at www.eastlothian.gov.uk/museums.
Waste Services
Please check with individual centre. Full details at: www.eastlothian.gov.uk/festive-waste.
Public toilets
All public toilets are closed on 25 and 26 December and 1 and 2 January. Otherwise, toilets are open daily 9am to 4pm.
Report a problem, apply for a service or make a payment online at www.eastlothian.gov.uk