Repairs: Emergency & Routine

COVID 19 Information

To request a repair, ask about the progress of a repair and seek advice about repairs to your council house

Telephone: 01875 824311 or email:

In an emergency

Call: 01875 612818

More on reporting repairs

Festive Season 2021

The non-emergency housing repairs line will close at 3.30pm on Friday 24 December and will reopen at 8am on Wednesday 5 January.

Emergency repairs can be reported at any time 24 hours a day throughout the festive period.

What will the Council repair?

These documents explain The Council's Repair duties and Tenants' own repair responsibilities

Tenants who need special assistance

Help may be available, for example if you have a disability or English is not your first language. Find out if you are entitled to assistance

Gas leaks

If you suspect that there is a gas leak in your property, report it immediately to the National Gas Emergency Service on 0800 111 999. You must report any gas leaks to us as well.

Further Information about Repairs and Maintenance

Other Repairs and Maintenance topics are listed below or at the side of this page.

You can leave comment or feedback on your repair

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