Repairs: Emergency & Routine
COVID 19 Information
To request a repair, ask about the progress of a repair and seek advice about repairs to your council house
Telephone: 01875 824311 or email:
In an emergency
Call: 01875 612818
What will the Council repair?
These documents explain The Council's Repair duties and Tenants' own repair responsibilities
Tenants who need special assistance
Help may be available, for example if you have a disability or English is not your first language. Find out if you are entitled to assistance
If you suspect that there is a gas leak in your property, report it immediately to the National Gas Emergency Service on 0800 111 999. You must report any gas leaks to us as well.
Further Information about Repairs and Maintenance
- Improvements and alterations you can make yourself
- Making and keeping appointments
- Preparing for a repair call
- Our access rights to your home and when access becomes compulsory
Other Repairs and Maintenance topics are listed below or at the side of this page.