Introduction to social care

East Lothian Health and Social Care Partnership provides its own care at home service and emergency care service delivered by East Lothian Council employees. 

Homecare Service

East Lothian’s Homecare service is a combined care at home and housing support service, delivering personal care and independent support to residents across East Lothian. 

Services include:

• personal care such as washing, dressing and personal hygiene
• meal preparation
• toileting support
• assistance with medication, providing reminders and dispensing from blister packs
• hoists and equipment transfers (double-up care provision required)
• mental wellbeing 
• onward referrals to care services including, occupational therapy, physiotherapy, frozen meals service, social work teams.
   

Contacting the Homecare Service 

Only registered clients, or identified next-of-kin of clients receiving care should make direct contact with the Homecare Service.

Telephone: 01875 618960

Email: communityaccess@eastlothian.gov.uk

Emergency Care Service 

The Homecare team also provides an Emergency Care Service.   

This service is linked to the Community Alarm/Telecare systems which can be installed in an individual's own home.   

Primarily the Emergency Care Service team respond to community alarm calls and other calls which are mainly related to falls or requests for urgent care support need. If you feel you require urgent care support, please contact the Community Care Contact Centre on 01875 824309 in the first instance. 

The team additionally provide assistance with rehabilitation support, palliative care and can provide in-person welfare checks for individuals perceived to be at potential risk if requested by social care teams.