Sources of help and advice

East Lothian Council’s Financial Inclusion team

Our team will help you work out what benefits you’re entitled to. There is a lot of information around and it can be difficult to work out what it means for you. In some circumstances we can help you over the phone with your application. There is a lot of information online at or you can call us on 01620 827827. Demand for our free, confidential service is high just now but we will reply to all messages.

Citizens Advice Bureau

Citizens Advice provides free, independent and confidential advice to local residents on a range of matters including benefits, debt and housing advice. Contact details for your local CAB are listed in useful contacts.

Email Haddington CAB

Phone 01620 824471 

The Scottish Citizens Advice Network

The Scottish Citizens Advice Network, in partnership with the Scottish Government, has launched a new Scottish Citizens Advice Helpline to support people across Scotland.

Many people need personal, one-to-one advice and callers to the helpline can expect to speak to the same friendly, trained advisers they would usually get help from face-to-face at their local Citizens Advice Bureau.

You can get help with queries about employment, housing, debt, benefits and consumer issues like energy bills as well as many other topics.

Find out more online or

Phone 0800 028 1456

The Department for Work & Pensions

There’s lots of helpful information on the Department for Work & Pensions (DWP) website including more information about recent Government changes which have been introduced to help during this challenging time.

Help to apply for a Blue Badge

A Blue Badge allows people with severe mobility issues, who have difficulty using public transport, additional parking rights. This helps people live independent lives by knowing that when they reach their destination, either as a passenger or driver, they will be able to park close to where they need to go.

If you would like to apply for a Blue Badge, but need help to do so, our library staff can help you to complete your application form. You will need to make an appointment; please phone 01620 827827 and ask for Blue Badge.

Mental Health care when it counts (CWIC)

Struggling with your mental health? There is now a quicker way to access a wide range of Mental Health Specialists.

Our team

The CWIC Team are administrators, Mental Health Occupational Therapists and Mental Health Nurses.

What we do

We will listen and work with you to help you find better ways to manage your mental health. We work closely with GP’s, NHS Services and other community organisations to support you better. Phone 0300 790 6292 Monday to Friday: 9am to 4pm

Muscle or joint pain?

If you have musculoskeletal (MSK) problem and are over 16, use the East Lothian Health and Social Care Partnership MSK support line. Telephone 0300 369 0680 open Monday, Tuesday and Friday 9-11.30am.