• Floodline - 0345 988 1188
  • Power Cut - 105
  • NHS 24 - 111
  • Police - 101 (or 999 if an emergency)

Over the past few years some areas of the country have experienced the worst natural disaster in recent memory when flooding has affected many thousands of residents and businesses.

Tragedies such as the Lockerbie air disaster, train crashes and the terrorist attacks in London and Glasgow threaten to disrupt our communities and remind us that the unthinkable can happen.

The causes of major disasters can be either natural (eg weather related) or manmade (eg travel related, toxic hazards or as a result of terrorism).

Thankfully, most of us will never expect to face a major disaster situation during our lifetime. However, if the worst happens, it is essential that local authority services are maintained, that those affected are properly cared for and that the community is provided with the best possible support to re-establish normality.

Our support

The council provide a high level of service to all those affected in the face of disaster. During and following a disaster we will:

  • Actively support the emergency services in all areas of work
  • Lead the community in recovering from the disaster and assist in the return to normality
  • Maintain normal services

During an emergency

A Public Information Helpline may be activated in large scale emergencies to offer advice and answer any questions you may have. The telephone number will be announced on local radio. To find out what is happening, tune in to local radio or, if you have access to the internet, check for current information on one of these websites:

Natural hazards - flooding, fog, ice, etc.

The Natural Hazards Partnership (NHP) have published a  “resources” page on their website providing:

  • Easy-to-access information on different natural hazards and their impacts
  • Reports and articles that describe how the science was developed to identify and resource the consequences of such natural hazards
  • Documents about the goals and organisation of the NHP

The free resources are suitable for a wide range of audiences from disaster management professionals, academics, students, schools and the public. 

Natural hazard resources