Other payment methods

Pay online

We offer a 24 hour online payment service for customers wishing to make a payment by debit or credit card. You will need your rent account number and payment card details.

Pay online now

Pay over the phone

You can pay over the telephone during office hours using your debit or credit card.

Just contact our dedicated payment line on 01875 824301 and quote your tenancy number. 

Pay at a Post Office or PayPoint outlet

You can use your Rent payment card to pay at any Post Office or PayPoint outlet.

Request a new payment card

Important information -  cost of living

With the cost of living increasing, many people are finding it difficult to cover essential daily living costs.

A range of measures are available to help people boost their income. Don't assume you're receiving everything you're entitled to, always check, and if you're still struggling or in doubt, get in touch.

Find out more: www.eastlothian.gov.uk/cost-of-living-support