What happens if you don't pay rent

Paying rent is the most important part of your tenancy agreement, so it's important that you keep your rent payments up-to-date to avoid any debt recovery action from being carried out. However, we understand these are challenging times and will do what we can to help you if you're struggling.  

How to prevent rent arrears and get the help you need

If you are having problems paying your rent or are concerned about rent arrears, the Rent Income team can help you.

Don't be afraid to ask for help and don't delay. 

We will deal with your concerns confidentially and sensitively and will make sure you get the help you need.

We can:

  • make sure you are receiving all benefits you may be entitled to
  • discuss an affordable repayment arrangement with you if you are unable to repay your rent arrears in full
  • refer you to other agencies for help if you have multiple debts 

If you're concerned, get in touch as soon as you can to prevent the situation getting worse.

Important information -  cost of living

With the cost of living increasing, many people are finding it difficult to cover essential daily living costs.

A range of measures are available to help people boost their income. Don't assume you're receiving everything you're entitled to, always check, and if you're still struggling or in doubt, get in touch.

Find out more: www.eastlothian.gov.uk/cost-of-living-support